The unique factors affecting employee performance in non profit organisations by charity tinofirei submitted in accordance with the requirements for the degree of magister technologiae in the subject public management at the university of south africa supervisor. The sample n 51 of fulltime staff includes male and female employees on the. Job satisfaction is very important because most of the people spend a major portion of their life at their working place. A study of the factors influencing customer satisfaction. Identification of variables affecting employee satisfaction and their impact on the organization 1alam sageer. Relationship between teachers job satisfaction and their. Factors affecting job satisfaction vu research repository victoria. Jan, 2018 job satisfaction is a result of employees perception of how well their job provides those things which are viewed as important. Study on the factors affecting job satisfaction of. The research design for the purpose of this dissertation will be that of a. The main objective is to study the factors influencing employee motivation and its impacts on employee performance i n keski pohjanmaan kirjapaino oyj. Factors affecting overall job satisfaction and turnover intention.
A study on the factors affecting job satisfaction amongst employees of a factory in seremban, malaysia lai chai hong1, nik intan norhan abd hamid and norliza mohd salleh abstract the purpose of this study was to identify the level of satisfaction of the nonadministrative employees toward their job in a company x, seremban. Throughout the preparation of this thesis, i owed much to my thesis. This study was carried out to determine the factors affecting job satisfaction employees of. Further, the majority of job satisfaction studies have been conducted in across different occupations in one organization or across multiple organizations. Factors affecting job satisfaction and teacher retention for. Pdf factors influencing job satisfaction researchgate. The aim of the study is to explore the factors that affecting the job satisfaction. Data was then analyzed using statistical software spss 17. Greenberg and baron 2008, for instance, viewed job satisfaction as a feeling that can produce a positive or negative effect toward ones roles and responsibilities at work and added that it is important to understand the concept of job satisfaction as. The effects of employee recognition, pay, and benefits on job. This approach was chosen as the best approach for this. The sample consisted of all occupants of ranks 610 from five ministries selected in jeddah.
Domains that discriminate between teachers who choose to stay or. Canan cilingir december 2014, 129 pages in this study, it is aimed to determine important factors that affect the job satisfaction of. An analysis of the factors affecting employee retention and. This study identified supportive supervision, coworker social support, and job awareness as three factors that affect job satisfaction of employees from two midsized japanese manufacturing. Examination of the factors that predict job satisfaction a thesis presented to. Job satisfaction amongst employees at a public health institution in the western cape nezaam luddy mini thesis submitted in partial fulfilment of the requirements for the degree of magister commercii in the department of industrial psychology, faculty of economic and management science, university of the western cape. This paper attempts to investigate the factors that affect job satisfaction of sales agents from islamic hereafter. Pdf on mar 12, 2018, radhika kapur and others published factors influencing job satisfaction find, read and cite all the research you. The research provided a better understanding regarding the factors affecting job satisfaction in fast food restaurants.
Factors affecting job satisfaction of employees in a public institution unutmaz, seda m. The purpose of this study was to examine factors affecting the job satisfaction of immigrant korean nurses. Moreover, job satisfaction has its impact on the general life of the employees also, because a satisfied employee is a contented and happy human being. In a study that included 1105 acute care hospitals across europe and the united states, aiken et al. Factors affecting motivation and job satisfaction of academic staff of universities in southsouth geopolitical zone of nigeria regina n.
Pdf factors affecting job satisfaction of academics at tertiary. Job satisfaction is the favorableness or unfavorableness with which employees view their work. When examining job satisfaction literature through these two needs theories, each workplace factor affecting job satisfaction falls into one of these six categories of needs, which corresponds to either a factor causing dissatisfaction or causing satisfaction. However, little is known about which factors influence job satisfaction and dissatisfaction in hospital staff. First, this research draws on existing research on the factors influencing customer satisfaction. A thesis submitted to the college of business in partial fulfillment of the requirements for. The elements of job satisfaction are related to pay, promotion, benefits, work nature, supervision, and relationship with colleagues mosadeghard, 2003. The author wanted to establish what factors motivate employees across the group and if these factors varied between divisions. Factors affecting job satisfaction and retention of beginning teachers karen. However, in vietnam there are very few studies on this issue, this. Osakwe1 1 department of educational administration and policy studies, delta state university, abraka, nigeria. An analysis of the factors affecting employee retention.
More specifically, the focus is on examining the grouped impact of the factors. There are many factors in the hospitality industry which affects the employees work but there are some major factors which influence them to leave the organisation. An investigation into the factors affecting job satisfaction core. Job stress it is declared that job stress is created when anyone cannot appropriately harmonize job demands and available resources with personal capabilities french, 1975. Identification of variables affecting employee satisfaction and their impact on the organization 1alam sageer, 2dr. The nature of work, salary, advancement opportunities, management,work groups and work conditions. Examination of the factors that predict job satisfaction. A somewhat different approach regarding the factors of job satisfaction is provided by rue and byars, figure 4. Paper 1 uses a qualitative design to explore perceptions of health workers about motivating factors in their working environment in two states in nigeria. The concept of job satisfaction, viewed through different lenses by various scholars, is defined differently. The main purpose of this study was to investigate the factors affecting employee job satisfaction in institutions of higher education in kenya with a specific reference to usiu. Myers giacometti dissertation submitted to the faculty of the virginia polytechnic institute and state university.
Factors affecting motivation and job satisfaction of. Factors affecting overall job satisfaction and turnover. In developed countries, there are many studies on the factors affecting job satisfaction of employees in enterprises, commercial banks such as the studies of weiss et al 1967, hackman, j. When an employee is satisfied with his assigned task and can. Factors affecting job satisfaction of employees in a public institution submitted by seda unutmaz in partial fulfillment of the requirements for the degree of master of science in industrial engineering department, middle east technical university by, prof. Identification of variables affecting employee satisfaction. It is the positive emotional attachment to the job which works as a motivational factor. But its expression in the human mind is understandable.
Studying the factors affecting job satisfaction of. The purpose of this study is to expand understanding of the factors influencing customer satisfaction and efficiency in contact centers. Factors affecting job satisfaction of academic employees at the nul include, working conditions, relationship with colleagues, and access to resources, job security. Myers giacometti abstract in this national study, a combination of factors that affect teacher satisfaction and retention were examined. This study was guided by the following three research questions. Factors affecting motivation and job satisfaction of academic. However, individual factors such as age and gender did not significantly influence employee job satisfaction in fast food restaurants. Job satisfaction is very important because most of the people spend a major portion.
Understanding the factors that contribute to job satisfaction is essential because it helps to identify the reasons and areas which employees are not satisfied with. Factors affecting job satisfaction of employees in a public institution submitted by seda unutmaz in partial fulfillment of the requirements for the degree of master of science in industrial engineering department. A model was developed which includes the factors affecting job satisfaction, their relations and effects on job loyalty. Job satisfaction theories help to identify what factors are influencing job satisfaction and what can be done to get higher employee job satisfaction. Cross country evidence 2 attention to employee recognition as a factor that affects job satisfaction. I, hamed alsemeri, declare that the dba thesis entitled the factors affecting job satisfaction. Factors influencing job satisfaction and its impact on job. According to most of these studies, job satisfaction and dissatisfaction among head teachers is clearly related to a number of different aspects. Myers giacometti dissertation submitted to the faculty of the virginia polytechnic institute and state university in partial fulfillment of the requirements for the degree of doctor of education in. Job satisfaction is under the influence of a series of factors such as. A larger sample can yield more accurate results but excessive responses.
A study on the factors affecting job satisfaction amongst. The combined effect objectives the purpose of this study is to expand understanding of the factors influencing customer satisfaction and efficiency in contact centers. Theories of job satisfaction explained with example. Demographic factors affecting job satisfaction devaney and chen 2003a, showed that demographic variables such as age, gender, race, and education have an effect on job satisfaction. Job satisfaction is another important technique used to motivate the employees to work harder. The survey instrument was utilised to measure levels of job satisfaction, perceived job mobility and turnover intention. A study of the factors influencing customer satisfaction and. The effects of employee recognition, pay, and benefits on. A happy employee is, generally, that employee who is satisfied with his job. Malik 2011 found that demographic variables, age, job rank, job qualification and years of.
It has often been said that a happy employee is a productive employee. The goal of the project is to acquire understanding of the factors that influence organizational culture, politics and job satisfaction among employees in different kinds of jobs. The findings for the economic factors affecting employee job satisfaction indicate that on average employees agree that their salary is paid on time and makes them comfortable. Factors affecting job satisfaction and retention of beginning teachers by karen s. Fred luthans job satisfaction is the level of happiness one feels about hisher job. A comparative study of conventional and islamic insurance khalilur rahman 1, waheed akhter and saad ullah khan abstract. Job satisfaction can be influenced by a variety of factors, e. A study on the factors affecting job satisfaction amongst employees of a factory in.
A study in a local university was prepared by the aforementioned or above mentioned student, and was submitted to the faculty as a partialfull fulfillment for the conferment of please indicate the. Conversely, employees were in concurrence with the fact that their salary does not match the cost of living in the country. The purpose of this study was to investigate specific factors associated with job satisfaction and dissatisfaction in employees at the isfahan university hospitals iuhs in isfahan, iran. The effects of employee recognition, pay, and benefits on job satisfaction. Puja agarwal 1department of management, cmj university, shillong india 2department of management, iipm, lucknow india 3department of management, wisdom school of management. Through this understanding, changes and adjustments of organizational policies, organization structure and job design can be altered to enhance the level of employee job. Factors affecting employees job satisfaction in public. A study on the factors affecting job satisfaction amongst employees of fast food restaurants a thesis submitted to the college of business in partial fulfillment of the requirements for the degree of masters of human resource management, universiti utara malaysia by. An analysis of the factors affecting employee retention and turnover in the irish hospitality industry ma human resource management ishani tiwari submitted to national college of ireland, september 2015. This thesis uses three case studies to understand determinants of motivation and job satisfaction among primary health workers in rural parts of nigeria and india. Selfadministered questionnaires were used to collect data from the participants.
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